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Job category

• Healthcare Delivery (260)
• Patient Services (260)

Skill

• interact with healthcare users 126
• answer patients' questions 116
• manage healthcare users' data 101
• collect healthcare user data under supervision 81
• ensure proper appointment administration 80
• record healthcare users' billing information 76
• 66
• participate in medical records' auditing activities 65
• check information on prescriptions 63
• supervise medical office support workers 63
• process medical insurance claims 60
• answer incoming calls 58
• manage operations in healthcare institutions 57
• administer appointments 54
• receive veterinary clients and their animals for appointments 54
• monitor waiting list 52
• arrange in-home services for patients 48
• work in multidisciplinary teams related to emergency care 48
• assist healthcare users achieve autonomy 46
• obtain healthcare user's medical status information 43
• maintain healthcare user data confidentiality 41
• communicate in healthcare 40
• refer healthcare users 37
• perform clerical duties 36
• check in guests 35
• identify patients' medical records 34
• communicate with customer service department 32
• examine healthcare facility 32
• maintain records of work with service users 32
• review patient's medical data 31
• receive patient referrals with eye conditions 30
• programme work according to incoming orders 29
• provide care for a particular patient group 28
• maintain privacy of service users 27
• administrative tasks in a medical environment 26
• calculate compensation payments 26
• communicate schedules to the people concerned 25
• process order forms with customer's information 25
• redirect callers 25
• transfer medical information 24
• collect statistics on medical records 23
• check in passengers 22
• provide necessary documents 22
• support social service users to manage their financial affairs 22
• ensure compliance with healthcare regulations 21
• manage a multidisciplinary team involved in patient care 21
• ensure flights run to schedule 20
• handle incoming insurance claims 20
• maintain records of clients' prescriptions 20
• comply with quality standards related to healthcare practice 19
• organise employees' work in the service station 19
• provide directions to guests 18
• communicate with nursing staff 17
• complete patient journey records 17
• deliver outstanding service 17
• handle personal identifiable information 17
• maintain the veterinary reception area 17
• set payment handling strategies 17
• monitor patients' progress related to treatment 16
• provide high quality customer service 16
• advise on medical records 15
• allocate numbers to clients' belongings 15
• manage front operations 15
• work with nursing staff 15
• contribute to continuity of health care 14
• ensure continuous preparedness for audits 14
• manage fitness communication 14
• manage revenue 14
• assess referred healthcare users 13
• ensure compliance with disclosure criteria of accounting information 13
• ensure customer orientation 13
• ensure safety regulations in dealing with infectious diseases 13
• advocate for healthcare users' needs 12
• manage gaming cash desk 12
• mentor other health professionals 12
• promote human rights 12
• check official documents 11
• collaborate in company's daily operations 11
• develop plans related to the transfer of care 11
• maintain relationships with doctors 11
• manage cash desk 11
• monitor check-out point 11
• monitor patients during transfer to hospital 11
• clean public areas 10
• develop passenger outreach strategies 10
• ensure the privacy of guests 10
• use computer programs to improve patients' skills 10
• collect healthcare user's general data 9
• communicate in foreign languages with health service providers 9
• handle payments in dentistry 9
• maintain professional administration 9
• monitor drivers 9
• perform clinical coding procedures 9
• perform office routine activities 9
• plan schedule 9
• schedule audiologist appointments 9
• deal with arrivals in accommodation 8
• ensure safety of healthcare users 8
• handle veterinary patients 8
• maintain dental station and operatory 8
• maintain reception area 8
• manage key performance indicators of call centres 8
• operate cash point 8
• operate medical imaging equipment 8
• arrange audit 7
• assist social service users in formulating complaints 7
• be friendly to passengers 7
• ensure proper document management 7
• handle financial transactions 7
• interpret requests for imaging examinations 7
• maintain customer records 7
• monitor therapeutic progress 7
• process reservations 7
• provide basic support to patients 7
• teach customer service techniques 7
• adhere to health well-being and safety 6
• apply caseload management 6
• decide on insurance applications 6
• investigate social security applications 6
• maintain treatment records 6
• maintain work area cleanliness 6
• manage claims process 6
• manage financial transactions of fuel station 6
• monitor billing procedures 6
• monitor field surveys 6
• monitor service users' health 6
• prepare doses of medication according to patient needs 6
• process payments 6
• provide dental administrative post-treatment patient services 6
• provide department schedule for staff 6
• provide learning support in healthcare 6
• provide psychological support to patients 6
• undertake post-examination activities 6
• apply conflict management 5
• assist at check-in 5
• check payrolls 5
• communicate by telephone 5
• communicate clearly with passengers 5
• communicate commercial and technical issues in foreign languages 5
• communicate with beneficiaries 5
• conduct cleaning tasks 5
• customer service 5
• deal with challenging people 5
• discuss the medical history of the healthcare user 5
• encourage social service users to preserve their independence in their daily activities 5
• follow work procedures 5
• introduce new employees 5
• maintain check-out area cleanliness 5
• monitor cashiers 5
• perform cleaning duties 5
• prepare patients for imaging procedures 5
• provide customer follow-up services 5
• provide test results to medical staff 5
• review insurance process 5
• secure sensitive customer's information 5
• supervise the work of cleaning staff 5
• supervise the work of staff on different shifts 5
• take payments for bills 5
• train reception staff 5
• train staff in quality procedures 5
• triage clients 5
• use microsoft office 5
• apply case management 4
• carry out end of day accounts 4
• conduct physical examination in emergency 4
• ensure equipment availability 4
• lead healthcare services changes 4
• maintain correspondence records 4
• maintain records of financial transactions 4
• manage clients' money matters 4
• manage emergency care situations 4
• manage veterinary practice waiting area 4
• meet the requirements of social security reimbursement bodies 4
• operate cash register 4
• participate in medical inventory control 4
• perform patient activity analyses 4
• prioritise emergencies 4
• provide healthcare services to patients in specialised medicine 4
• provide objective assessments of calls 4
• schedule and dispatch drivers 4
• schedule shifts 4
• supervise store opening and closing procedures 4
• take pharmaceutical inventory 4
• use mathematical tools for managing vehicles 4
• advise on healthcare users' informed consent 3
• advise on healthy lifestyles 3
• archive healthcare users' records 3
• assist in loan applications 3
• communicate in air traffic services 3
• consider time zones in execution of work 3
• deal with public 3
• ensure compliance with accounting conventions 3
• handle customer complaints 3
• inspect staff 3
• maintain ambulance room stock 3
• maintain transaction's reports 3
• manage health and safety standards 3
• manage staff 3
• monitor customer service 3
• monitor financial accounts 3
• monitor patient's health condition 3
• monitor staff absences 3
• prioritise requests 3
• provide ICT support 3
• refer service users to community resources 3
• use office systems 3
• use treatment verification systems 3
• work with e-services available to citizens 3
• adapt to emergency care environment 2
• adjust production schedule 2
• advise patients on infectious diseases when travelling 2
• apply hygiene standards 2
• assist patients with special needs 2
• attend meetings 2
• communicate professionally with colleagues in other fields 2
• communicate with tenants 2
• comply with veterinary inspection standards 2
• conduct contact tracing interviews 2
• coordinate care 2
• coordinate membership work 2
• ensure health and safety of staff 2
• ensure safe transport of money 2
• foster compliance with health and safety rules by setting an example 2
• handle complaints 2
• hire new personnel 2
• interact professionally in research and professional environments 2
• involve service users and carers in care planning 2
• maintain inventory of office supplies 2
• maintain updated professional knowledge 2
• manage computer-based transport operation control systems 2
• manage financial and material resources 2
• manage payroll 2
• manage payroll reports 2
• manage personnel agenda 2
• manage schedule of tasks 2
• manage vehicle services' financial resources 2
• meet commitments 2
• monitor patients' medication 2
• negotiate with employment agencies 2
• operate electronic payment terminals 2
• organise operations of residential care services 2
• patient record storage 2
• plan shifts of employees 2
• prepare for job interview 2
• prepare patients for surgery 2
• provide assistance with job search 2
• provide comprehensive care for patients with surgical conditions 2
• provide feedback on patient's communication style 2
• provide guidance on infectious disease 2
• provide professional care in nursing 2
• provide protective equipment against infectious diseases 2
• secure premises 2
• solve problems in healthcare 2
• teach digital literacy 2
• transport patient to medical facility 2
• type error-free documents 2
• type on electronic devices 2
• use foreign languages in patient care 2
• work in multidisciplinary health teams 2
• work in shifts 2
• work independently in sales 2
• accurately estimate work hours 1
• adapt designers’ work to the performance venue 1
• adhere to OHSAS 18001 1
• adhere to standard procedures 1
• adhere to transpiration work schedule 1
• administer radiation treatment 1
• administer radiotherapy 1
• advise clients on moving services 1
• advise on financial matters 1
• advise on mental health 1
• advise patients on vision improvement conditions 1
• analyse call centre activities 1
• analyse customer service surveys 1
• analyse processes influencing health care delivery 1
• answer emergency calls 1
• apply certification and payment procedures 1
• apply operations for an ITIL-based environment 1
• assess coverage possibilities 1
• assist in developing practices for well being of employees 1
• assist in epilepsy surgery 1
• assist with funeral planning 1
• carry out calculations in hospitality 1
• carry out nurse-led discharge 1
• carry out treatment prescribed by doctors 1
• check the received biological samples 1
• collect biological samples from patients 1
• communicate in specialised nursing care 1
• compare shipment contents with waybill 1
• complete administration 1
• complete report sheets of activity 1
• comply with checklists 1
• conduct physical examinations 1
• contribute to high level health strategic decisions 1
• coordinate charity services 1
• coordinate government activities in foreign institutions 1
• coordinate operational activities 1
• coordinate shifts 1
• demand excellence from performers 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop communication networks with shipping sites 1
• develop new imaging techniques 1
• develop working procedures 1
• diagnose mental disorders 1
• disseminate messages to people 1
• document your own practice 1
• edit dictated medical texts 1
• educate patient's relations on care 1
• enforce customer's debt repayment 1
• ensure cross-department cooperation 1
• ensure information transparency 1
• ensure mining records are maintained 1
• establish daily priorities 1
• evaluate benefit plans 1
• file claims with insurance companies 1
• follow clinical guidelines 1
• follow up the issued grants 1
• guide staff 1
• have computer literacy 1
• help coordinate community arts activities 1
• help coordinate promotional activities 1
• identify process improvements 1
• implement scientific decision making in healthcare 1
• integrate headquarter's guidelines into local operations 1
• interpret laboratory data in medical genetics 1
• liaise with financiers 1
• liaise with transportation services 1
• maintain credit history of clients 1
• maintain stocks of veterinary materials 1
• maintain telephony system 1
• make clinical decisions 1
• manage assignment of bus routes 1
• manage cadastre 1
• manage financial aspects of a company 1
• manage hospital-acquired infections 1
• manage medical supply chains 1
• manage patients with acute illnesses 1
• manage radiology information system 1
• manage time 1
• manage work 1
• managing a business with great care 1
• match venues with performers 1
• meet productivity targets 1
• monitor loan portfolio 1
• monitor policy proposals 1
• negotiate settlements 1
• observe record keeping standards in chiropractics 1
• obtain permits for use of public spaces 1
• operate mailing information systems 1
• organise transportation for clients 1
• perform clinical research in radiography 1
• perform debt investigation 1
• perform gynecological examination 1
• perform health assessment 1
• perform paediatric surgery 1
• prepare for diagnostic imaging procedures 1
• procure time sheet approval 1
• provide care for the mother during labour 1
• provide domiciliary eyecare 1
• provide fitness customer service 1
• provide health psychological treatment advice 1
• provide mentorship 1
• provide pre-natal care 1
• provide psychological interventions to chronically ill persons 1
• provide support in financial calculation 1
• provide therapy of the visual system 1
• refer social service users 1
• register visitors 1
• service rooms 1
• supervise accounting operations 1
• supervise pharmaceutical staff 1
• support informed consent 1
• support patients to understand their conditions 1
• support social service users at the end of life 1
• take food and beverage orders from customers 1
• teach basic numeracy skills 1
• teach communication methods 1
• teach medical laboratory technology principles 1
• test visual acuity 1
• think critically 1
• track shipping sites 1
• transfer patients to and from ambulance vehicles 1
• transport allocated patients 1
• type at speed 1
• use clinical reasoning 1
• use electronic health records management system 1
• use free typing techniques 1
• verify visitor identification 1
• work independently 1
• work independently as an artist 1
• work independently in landscaping 1
• write reports on emergency cases 1

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• United States (260)

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• Ohio (2)
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• Pennsylvania (8)
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• Texas (24)
• Washington (5)
• Wisconsin (29)

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• (260)

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AmProjectCode

• Dignity (15)
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• M&A - Atrius Health (1)
• M&A - LHC (23)
• MPP Allina Health (20)
• MPP Bassett (4)
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Grade

• 22 (185)
• 23 (66)
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Schedule

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• Part-time (43)

Segment

• Medicare & Retirement (1)
• OH Risk Ops & Ent Clin Srvcs (1)
• Optum Care Delivery (142)
• Optum Care Solutions (23)
• OptumInsight (93)

JobFunction

• Accounting (11)
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• Actuarial Services (19)
• Administrative Support (10)
• Advanced Practice Clinicians (323)
• AI/ML Engineering (73)
• Architecture (32)
• Behavioral Clinical Consulting (3)
• Behavioral Consumer (6)
• Behavioral Health Care Deliver (90)
• Billing (7)
• Broker / Outside Agent Service (5)
• Bus Advisory & Tech Cnsltng (26)
• Bus Cont,Dis Recov,Crisis Mgmt (1)
• Bus Opns General Support (6)
• Business Analysis (6)
• Business Development/Sales Sup (6)
• Business Process & TQM (3)
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• Clerical Support (3)
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• Clin Pharm AM & Hlth Plan Sup (2)
• Clinical & Medical Management (51)
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• Clinical Appeals-MCO (4)
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• Executive Leadership Team (1)
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• Financial Planning & Analysis (19)
• Fraud Management (1)
• General Marketing (15)
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• General Project Management (3)
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• Health & Social Services (64)
• Health Care Delivery (Clin Care) (933)
• Health Plan General Operations (2)
• Healthcare Econ & Analytics (13)
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• Hospice (39)
• Hospice - Bereavement (7)
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• Med & Clin Ops-General Mgmt (11)
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• Medical Mgmt Clinical Review (18)
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• Patient Services (260)
• Payroll/Operations (1)
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• Pharmacy Prior Auth/Appeals (1)
• Pharmacy Support & Management (8)
• Phone Support (30)
• Physical Medicine (1)
• Physicians (300)
• Planning and Strategy (1)
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• Radiology/Healthcare Tech (141)
• Regulatory Adherence (1)
• Rehabilitation Services (754)
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• Security Ops Engineering (26)
• Senior Leadership Team (5)
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• Six Sigma (4)
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• Treasury (3)
• Underwriting (2)
• User Experience Design (2)
• User Experience Engineering (1)
• Vision Care Delivery (9)
• Wellness Coach Management (1)
• Workforce Management and Plng (5)

Vanity

• #rpo (213)
• AI (1)
• Aide (89)
• Analytics (3)
• Atrius Health (16)
• Behavioral Health (3)
• Cardiology (2)
• Clinical (141)
• Contract (1)
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• director (6)
• EHR (27)
• Electronic health (70)
• EMR (41)
• epic (132)
• family medicine (7)
• lead (124)
• LPN (3)
• LVN (1)
• Nurse Practitioner (1)
• Owensboro (1)
• pharma (109)
• Primary care physician (8)
• ProHealth (45)
• ProHealth Physician (16)
• Registered Nurse (1)
• relations (30)
• Revenue Cycle (27)
• RN (2)
• Supervisor (82)

Division

• American Health Network (3)
• Care Delivery OR (10)
• Care Delivery WA (4)
• Colonial Healthcare (1)
• Kelsey-Seybold (21)
• LHC GROUP (23)
• M&R Market Mgmt - EAST Region (1)
• Optum FL (3)
• Optum MA (32)
• Optum NV (3)
• Optum Tri-State NJ (2)
• Optum Tri-State NY (45)
• OptumInsight RCM Acute Front (80)
• OptumInsight RCM Amb Front (13)
• ProHealth Physicians (16)
• Prov Serv & Patient Scheduling (1)
• SR Clinical Ops - GTX (1)
• SR Clinical Ops - NTX/Houston (1)

Company

• Optum (259)
• UHC (1)

Business

• Optum (259)
• UHC (1)

Entity

• Atrius Health (18)
• Crystal Run Healthcare (2)
• Kelsey-Seybold Clinic (20)
• LHC Group (23)
• ProHealth Physicians (16)
• WellMed (1)

Job Level

• Individual Contributor (242)

Grade Level

• 22 (185)
• 23 (66)
• 24 (9)

Referral Eligibility

• No (31)
• Yes (229)

BusinessSegment

• Call Advocacy & Scheduling Ops (1)
• Care Delivery - Region 2 (3)
• Care Delivery - Region 3 (14)
• Care Delivery - Region 4 (26)
• Care Delivery - Region 5 (47)
• Care Delivery - Region 6 (48)
• Care Delivery - Region 7 (3)
• Care Delivery - Region 8 (1)
• LHC GROUP BC (23)
• OI Operations (93)
• Region Management (1)

FullAddress

• 109 Rykowski Ln, Middletown, United States 10941 (1)
• 133 Brookline Ave, Boston, United States 2215 (1)
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• 2800 Marcus Ave, Ste 207A, Lake Success, United States 11042 (1)
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• 674 W Liberty St, Sumter, United States 29150 (1)
• 7242 W Colonial Dr, 7240-7242, Orlando, United States 32818 (1)
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• 95 Crystal Run Rd, Middletown, United States 10941 (1)
• Albany, United States (3)
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• Auburn, United States (2)
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• Boston, United States (3)
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• Brewster, United States (1)
• Bristol, United States (2)
• Bronx, United States (1)
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• Brooklyn, United States (1)
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• Carmel, United States (1)
• Cedarhurst, United States (3)
• Chandler, United States (5)
• Chelmsford, United States (2)
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• Dedham, United States (4)
• Ellsworth, United States (2)
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JobCode

• HCD012 (20)
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• HCD121 (55)
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• HCD123 (1)
• HCD124 (11)

Work setting

• Core On-Site (250)
• Field (3)
• Hybrid (3)
• Remote (4)

Brand

• Medicare & Retirement (1)
• OH Risk Ops & Ent Clin Srvcs (1)
• Optum Care Delivery (142)
• Optum Care Solutions (23)
• OptumInsight (93)